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Freeze-dried | Hypoallergenic | All-natural

​凍乾 | 低敏 | 天然

遺憾地,除非您購買的商品品質有問題,否則我們不接受退貨或換貨。

Returns 退貨

Unfortunately, we do not accept returns or exchanges unless the item you purchased is defective. 

Delivery 送貨

Free delivery in Hong Kong for orders over HK$300 via our shipping partner S.F. Express.

Once your payment is confirmed and we will dispatch your order in the next 24 to 48 hours. Please note, this can take longer during weekend and public holiday.

Once your order has left us, you’ll receive a WhatsApp text or an email with your tracking number so you can follow its progress. 

訂單金額滿HK$300,全香港免費順豐速運送貨。

在確認您的付款後,我們會在接下來的 24 到 48 小時內發送您的訂單。 請注意,週末和公共假期可能需要較長的時間。

在我們發出您的訂單後,您將收到運單號碼,以便您追蹤包裹狀態。

Payment 付款

Need help?

​需要幫忙?

WhatsApp us at +852 6496 0868 or drop us an email at care@woof.hk

 

隨時Whatsapp我們@+852 6496 0868 或發電郵到care@woof.hk

We accept PayMe, FPS, AliPay, WeChat Pay, Visa, MasterCard, American Express cards.

You can PayMe or FPS to +852 6496 0868. Please WhatsApp us the payment record together with the order number for our processing.

We use Stripe as our payment processor to take payments.

我們接受 Payme、轉數快、支付寶、微信支付、Visa、萬事達卡、美國運通卡。

您可透過PayMe 或轉數快到+852 6496 0868 付款,並把付款紀錄連同訂單號碼截圖whatsapp我們。

我們使用 Stripe 作為第三方服務夥伴商來接收支付寶、微信支付、Visa、萬事達卡、美國運通卡。